Cruise, Tour and TravelSCHEDULE OF BENEFITS
Not available to Washington Residents.
|All coverages are per person||MAXIMUM LIMIT|
|Trip Cancellation||up to Trip Cost*|
|Trip Interruption||up to 150% of Trip Cost*|
|Trip Interruption--Return Air Only || up to the Trip Cost payable under
Trip Interruption or $1,000 (whichever is greater)|
(Maximum of $200 per day)
|Baggage & Personal Effects Loss||$2,500|
|Emergency Medical Transportation||$1,000,000|
|Accidental Death & Dismemberment||$50,000|
|The following non-insurance services are provided by AIG Travel Assist.|
|AIG Travel Assist||Included|
|Business Assistant||Included only with Cancel for Work Reasons
|Additional Coverages (Applicable only if appropriate additional plan cost has been paid)|
|Cancel for Any Reason|
purchased within 15 days of initial Trip deposit)
|up to 75% of Trip Cost|
|Cancel for Work Reasons|
(must be purchased within 15 days of initial
|up to 100% Trip Cost|
|Flight Guard®||Amount Selected |
(Maximum of $500,000)
Rental Collision Coverage|
($250 Deductible applies)
|Umbrella Package Includes:|
|Medical Coverage||Additional $50,000|
|Missed Connection||Additional $250|
|Enhanced Emergency Medical|
|Detailed Pre-Trip Travel Advisories||Included|
*Coverage only included for pre-paid Trip costs identified on the enrollment form and if the required plan cost has been paid. Maximum Trip cost insurable is
$100,000 per person.
PRE-EXISTING MEDICAL condition exclusion:
The Insurer will not pay for any loss or expense incurred as the result of an Injury, Sickness or other
condition of you, traveling companion, business partner or Immediate Family Member which, within the 60 day period immediately preceding and including your coverage effective date: first
manifested itself or had symptoms which would have prompted a reasonable person to seek diagnosis, care or treatment; or for which care or treatment was given or recommended by a
Physician; or required the taking of prescription drugs or medicines, unless the condition for which the drugs or medicines are taken remains controlled without any change in the
prescription drugs or medicines. The Insurer will waive this exclusion if the Insured meets the following conditions: 1. You purchase the program within 15 days of making the initial
Trip payment; 2. The amount of Trip Cancellation coverage purchased at that time equals the full cost of all pre-paid non-refundable trip arrangements. The cost of any subsequent
arrangement(s) added to the same Trip must be insured within 15 days of the date of payment or deposit for any subsequent Trip arrangement(s). Failure to do so may affect the
pre-existing medical condition waiver coverage; 3. You must be medically able to travel when plan cost is paid; and 4. Applies to the first $50,000 of Trip cost per person.24-Hour Emergency Assistance Telephone Numbers
Be sure to use the appropriate country and city codes when calling.
- Keep these numbers with you when you travel -Blanket
Travel Accident Insurance
This document describes the benefits and basic provisions of the Policy. Read it with care. The Policy is the only contract under which benefits are
paid.PLEASE READ this DOCUMENT CAREFULLY!Insurance Coverage
Underwritten by National Union Fire Insurance Company of Pittsburgh, PA,
NAIC No. 19445, a member of the AIG Companies® with their principal place of business at 70 Pine Street, New York, NY 10270 and currently authorized to transact business in all
states and the District of Columbia.
This is only a brief description of the insurance coverage(s) available under policy series T30253NUFIC; (in NC: 52735MO, in NY: 52735). The
Policy contains reductions, limitations, exclusions, and termination provisions. Full details of the coverage are contained in the Policy. If there are any conflicts between this
document and the Policy, the Policy shall govern.
Coverage may not be available in all states.Definitions"Actual Cash Value"
means purchase price
means luggage and personal possessions, whether owned, borrowed, or rented, taken by the Insured on the Trip.
individual who: (a) is involved with the Insured or the Insured's Traveling Companion in a legal partnership; and (b) is actively involved in the daily management of the
means any conveyance operated under a license for the transportation of passengers for hire."Complication of Pregnancy"
means a condition
whose diagnosis is distinct from pregnancy but adversely affected or caused by pregnancy. It does not include any condition associated with the management of a difficult pregnancy not
consisting of a classifiable distinct Complication of Pregnancy."Deductible"
means the amount of charges that must be incurred by the Insured before benefits become payable.
The amount of the Deductible is the Deductible shown in the Schedule of Benefits for each coverage to which a Deductible applies."Destination"
means the place where the
Insured expects to travel on his/her Trip, as shown on the Enrollment Form."Domestic Partner"
means an opposite or a same-sex partner who is at least 18 years of age and has
met all of the following requirements for at least 6 months: (1) resides with the Insured; (2) shares financial assets and obligations with the Insured; the Insurer may require proof of
the Domestic Partner relationship in the form of a signed and completed Affidavit of Domestic Partnership."Exotic Vehicle"
any vehicle with an original manufacturer's
suggested retail price greater than $50,000 and antique cars meaning cars that are over 20 years old or have not been manufactured for 10 or more years."Experimental or
means treatment, a device or prescription medication which is recommended by a Physician, but is not considered by the medical community as a whole to be safe and
effective for the condition for which the treatment, device or prescription medication is being used, including any treatment, procedure, facility, equipment, drugs, drug usage, devices,
or supplies not recognized as accepted medical practice, and any of those items requiring federal or other governmental agency approval not received at the time services are rendered."Financial Default"
means the total cessation of operations due to insolvency, with or without the filing of a bankruptcy petition by a tour operator, cruise line, or airline
provided the Financial Default occurs more than 14 days following an Insured's effective date for the Trip Cancellation Benefits. There is no coverage for the Financial Default of any
person, organization, agency or firm from whom you purchased travel arrangements supplied by others. "Hospital"
means a facility that: (1) is operated according to law for
the care and treatment of injured people; (2) has organized facilities for diagnosis and surgery on its premises or in facilities available to it on a prearranged basis; (3) has 24 hour
nursing service by registered nurses (R.N.'s); and (4) is supervised by one or more Physicians. A Hospital does not include: (1) a nursing, convalescent or geriatric unit of a hospital
when a patient is confined mainly to receive nursing care; (2) a facility that is, other than incidentally, a rest home, nursing home, convalescent home or home for the aged; nor does it
include any ward, room, wing, or other section of the hospital that is used for such purposes; or (3) any military or veterans hospital or soldiers home or any hospital contracted for or
operated by any national government or government agency for the treatment of members or ex-members of the armed forces."Immediate Family Member"
means the Insured's or
Traveling Companion's spouse or Domestic Partner, child, spouse's child, daughter-in-law, son-in-law, brother, sister, mother, father, grandparents, grandchild, step-brother,
step-sister, step-parents, parents-in-law, brother-in-law, sister-in-law, aunt, uncle, niece, nephew, legal guardian, caregiver, legal ward, or Domestic Partner of any of the
means any severe weather condition which delays the scheduled arrival or departure of a Common Carrier. With respect to an Insured who is traveling
via private/non-commercial automobile transportation, any severe weather condition which prevents an Insured from reaching the Destination. "Injury"
means a bodily injury
caused by an accident occurring while the Insured's coverage under the Policy is in force, and resulting directly and independently of all other causes of loss covered by the Policy. The
injury must be verified by a Physician."Insured"
means the person(s) named on the individual Enrollment Form and for whom the plan cost has been paid. "Insurer"
means National Union Fire Insurance Company of Pittsburgh, PA."Key Employee
" means an employee of an employer who is responsible for policy and decision
means that a treatment, service, or supply: (1) is essential for diagnosis, treatment, or care of the Injury or Sickness for which it is
prescribed or performed; (2) meets generally accepted standards of medical practice; (3) is ordered by a Physician and performed under his or her care, supervision, or order; and (4) is
not primarily for the convenience of the Insured, Physician, other providers, or any other person."Natural Disaster"
means a flood, hurricane, tornado, earthquake, or
blizzard that is due to natural causes."Physician"
means a licensed practitioner of the healing arts including accredited Christian Science Practitioners, acting within the
scope of his/her license. The treating Physician may not be the Insured, Immediate Family Member, or a Traveling Companion."Primary"
means the Insurer will pay
first."Reasonable Additional Expenses"
means any expenses for meals, taxi fares, essential telephone calls, and lodging which were necessarily incurred as the result of a Trip
Delay and which are not provided by the Common Carrier or any other party free of charge."Reasonable and Customary Charges"
means an expense which: (a) is charged for
treatment, supplies, or medical services Medically Necessary to treat the Insured's condition; (b) does not exceed the usual level of charges for similar treatment, supplies or medical
services in the locality where the expense is incurred; and (c) does not include charges that would not have been made if no insurance existed. In no event will the Reasonable and
Customary Charges exceed the actual amount charged."Return Destination"
means the place to which the Insured expects to return from his/her Trip."Sickness"
illness or disease diagnosed or treated by a Physician."Strike"
means a stoppage of work (a) announced, organized, and sanctioned by a labor union and (b) which interferes
with the normal departure and arrival of a Common Carrier. This includes work slowdowns and sickouts."Terrorist Incident"
means an act of violence, other than civil disorder
or riot (that is not an act of war, declared or undeclared) that results in loss of life or major damage to property, by any person acting on behalf of or in connection with any
organization which is generally recognized as having the intent to overthrow or influence the control of any government."Traveling Companion"
means a person or persons with
whom you have coordinated travel arrangements and intend to travel with during the Trip. A group or tour leader is not considered a Traveling Companion, unless you are sharing room
accommodations with the group or tour leader."Trip"
means a period of travel away from home to a Destination outside the Insured's city of residence; the purpose of the Trip
is business or pleasure and is not to obtain health care or treatment of any kind; the Trip has defined departure and return dates specified when the Insured applies; the Trip does not
exceed 365 days; travel is primarily by Common Carrier and only incidentally by private conveyance. "Unforeseen"
means not anticipated or expected and occurring after the
effective date of the policy."Uninhabitable "
means (1) the building structure itself is unstable and there is a risk of collapse in whole or in part; (2) there is exterior
or structural damage allowing elemental intrusion, such as rain, wind, hail or flood; (3) immediate safety hazards have yet to be cleared, such as debris on roofs or downed electrical
lines; or (4) the rental is without electricity or water. An Insured's Destination is inaccessible if he or she cannot reach the property by the original mode of transportation. INDIVIDUAL Eligibility, Effective & Termination Dates
Persons eligible for insurance under the policy are any traveler(s) who purchases his/her insurance
through or from a properly licensed agent/agency located in the U.S., who enrolls for coverage and pays the plan cost, providing he/she has not already departed on his/her Trip.Effective Date:
Trip Cancellation Benefit will be effective 12:01 a.m. Standard Time on the date after becoming enrolled and plan cost is paid. All other coverages will begin on
the later of: (a) the date and time the Insured starts his/her Trip, or (b) the scheduled departure date shown on the Enrollment form. Termination Date:
The Trip Cancellation
coverage ends on the earliest of: (a) the cancellation of the Insured's Trip; or (2) the date and time the Insured starts on his/her Trip.
All other coverage ends on the
earlier of: (a) the date the Trip is completed; (b) the scheduled return date; or (c) the Insured's arrival at the Return Destination on a round Trip, or the Destination on a one-way
Trip.Extension of Coverage:
All coverage (except Trip Cancellation) under the policy will be extended, if: (a) the Insured's entire Trip is covered by the policy; and (b)
the Insured's return is delayed by one of the Unforeseen events specified under Trip Cancellation and Interruption or Trip Delay. This extension of coverage will end on the earlier of:
(a) the date the Insured reaches his/her Return Destination; or (b) seven (7) days after the date the Trip was scheduled to be completed.General Exclusions
In addition to
any exclusions which apply to a particular benefit (called "Additional Exclusions"), the policy does not cover any loss caused by:
(a)intentionally self-inflicted Injury or any
attempt at an intentionally self-inflicted Injury, suicide, or attempted suicide by the Insured, Immediate Family Member, Traveling Companion or Business Partner; (while sane, in
Colorado and Missouri);
(b)pregnancy or childbirth, or elective abortion, other than the Complications of Pregnancy;
(c)participation in professional athletic events, motor
sport, or motor racing, including training or practice for the same;
(d) Mountain Climbing (meaning the ascent or descent of a mountain requiring the use of specialized equipment,
including but not limited to pick-axes, anchors, bolts, crampons, carabineers and lead or top-rope anchoring equipment);
(e)war or act of war, whether declared or not, civil
commotion, riot, or insurrection;
(f) operating or learning to operate any aircraft, as student, pilot, or crew;
(g)air travel on any air-supported device, other than a regularly
scheduled airline or air charter company;
(h)loss or damage caused by detention, confiscation, or destruction by customs;
(i)any unlawful acts, committed by the Insured, Immediate
Family Member, or a Traveling Companion, whether insured or not (not applicable in Florida);
(j)mental, psychological or nervous disorders including, but not limited to, anxiety,
depression, neurosis or psychosis;
(k)if the Insured's tickets do not contain specific travel dates (open tickets);
(l)alcohol or substance abuse or treatment for same;
Injury or Sickness which occurs at a time when this coverage is not in effect
(n) elective or non-emergency treatment or surgery, except for any necessary treatment or surgery due to
covered Injury or Sickness;
(o) Experimental or Investigative treatment or procedures. MAXIMUM LIMIT OF LIABILITY:
All limits are applied per Trip. The Insurer's
maximum limit of liability resulting from the same occurrence will be $10,000,000 under the AIG Travel Guard Program Policies (ATGP Policies). If loss for all Insureds from such an
occurrence exceeds $10,000,000 the Insurer will pay each Insured that proportion of the Benefits stated which $10,000,000 bears to the total loss of all persons the Insurer insures
under all travel and flight insurance in force, under the ATGP policies. The Insurer will pay no more than $1,000,000 per occurrence, under the ATGP policies, to or on account of any
person insured under the ATGP policies.Trip Cancellation and Interruption
The Insurer will reimburse the Insured, as described below, if a Trip is canceled or
interrupted for the Insured due to any of the following Unforeseen circumstances: (a) Sickness, Injury, or death of an Insured, Immediate Family Member, Traveling Companion, or Business
Partner. Injury or Sickness must be so disabling as to reasonably cause a Trip to be canceled or interrupted; (b) Inclement Weather causing delay or cancellation of travel; (c) Strike
resulting in complete cessation of travel services at the point of departure or Destination. A Strike is foreseeable on the date labor union members vote to approve a Strike and is not
covered under the policy; (d) the Insured's principal residence or Destination being made Uninhabitable by fire, flood, or similar Natural Disaster, vandalism, or burglary; (e) the
Insured or a Traveling Companion being subpoenaed, required to serve on a jury, hijacked, or quarantined; (f) a Terrorist Incident in a City listed on the Insured's itinerary within 30
days of the Insured's scheduled arrival. "City" means an incorporated municipality having defined borders and does not include the high seas, uninhabited areas, or airspace; (g)
Financial Default of an airline, cruise line, or tour operator resulting in the complete cessation of services. Financial Default occurring on or before the Insured's coverage effective
date or less than fourteen days after the Insured's coverage effective date will not be covered. This coverage applies only if insurance was purchased within fifteen calendar days of
Initial Trip payment. (Day one is the date the initial Trip payment is received.); (h) the Insured or Traveling Companion being called into active military service or having leave
revoked or being reassigned; (i) Termination of employment or layoff affecting the Insured or his/her Traveling Companion; must have been with the same employer for at least five
continuous years; or (j) the Insured or a Traveling Companion being the victim of a Felonious Assault within 10 days prior to his/her departure date.Optional Cancel for
If you have purchased the Cancel for Work Reasons coverage will be extended for these additional Unforeseen circumstances if the Insured or a traveling companion:
(a) is required to work during his/her scheduled Trip. He/she must demonstrate proof of requirement to work, such as a notarized statement signed by an officer of his/her employer; (b)
company is directly involved in a merger, acquisition, government required product recall, or bankruptcy proceedings. The Insured or Traveling Companion directly involved in one of the
afore mentioned events and must be currently employed by the company that is involved in said event.; (c) company is deemed to be unsuitable for business due to fire, flood, burglary,
earthquake, hurricane, or other Natural Disaster and the insured or traveling companion is directly involved as a Key Employee of the disaster recovery team.. This coverage applies only
if insurance was purchased within fifteen calendar days of initial Trip payment.Cancellation for Any Reason Benefit:
If the Insured is prevented from taking the
Trip for any reason not otherwise covered by the Policy, the Insurer will reimburse the Insured for 75% of the prepaid, forfeited, non-refundable payments or deposits for the insured
Trip arrangement(s) up to the Maximum Limit shown on the Schedule of Benefits, provided the following conditions are met:
(a) the Insured purchases the Cancel for Any Reason benefit
within 15 days of the date the Insured's initial Trip payment or deposit is paid and the cost of any subsequent arrangement(s) added to the same Trip are insured within 15 days of the
date of payment or deposit for any subsequent Trip arrangement(s); and
(b) this insurance coverage is purchased for the full cost of all prepaid Trip arrangements that are subject
to cancellation penalties and/or restrictions; and
(c) the Insured cancels the insured Trip not less than 48 hours prior to the departure date.Trip Cancellation
The Insurer will reimburse the Insured for the following up to the Maximum Limit shown on the Schedule of Benefits for Trips that are canceled before the scheduled
departure date due to the Unforeseen events shown at the beginning of this section: (a) forfeited, non-refundable prepaid deposits or payments, (b) the charge for a single supplement if
the Insured's Traveling Companion Trip is cancelled but the Insured's is not.Trip Interruption Benefits:
The Insurer will reimburse the Insured for the following up to
the Maximum Limit shown on the Schedule of Benefits for Trips that have been interrupted due to the Unforeseen events shown at the beginning of this section.
non-refundable, unused prepaid payments, made prior to your departure date; and (b)additional non airline transportation expenses incurred by the Insured, either (i) to the Return
Destination; or (ii) from the place that the Insured left the Trip to the place that the Insured may rejoin the Trip; or
(c)additional transportation expenses incurred by the Insured to
reach the original Trip Destination if the Insured is delayed, and leaves after the departure date. However, the benefit payable under (b) and (c) above will not exceed the cost of
economy airfare (or first class if the Insured's original tickets were first class) by the most direct route, less any refunds paid or payable; (d)the Insured's additional cost as a
result of a change in the per-person occupancy rate for prepaid travel arrangements if a Traveling Companion's Trip is interrupted, and the Insured's Trip is continued.Trip
Interruption - Return Air Only:
The Insurer will reimburse the Insured for the additional airline transportation expenses incurred by the Insured to reach the Return Destination if
the Insured's Trip must be interrupted due to one of the Unforeseen events shown at the beginning of this section, up to the Maximum Limit shown on the Schedule of Benefits.The Insured must:
Contact LiveTravel (1.800.826.8597) as soon as he/she knows the Trip is going to be cancelled or interrupted. Failure to do so may affect coverage.In addition
to the General Exclusions, coverage is not provided for losses caused by or as a result of: (i) travel arrangements cancelled by an airline, cruise line, or tour operator, except as
provided elsewhere in the policy; (ii) changes in plans by the Insured, an Immediate Family Member, or Traveling Companion, for any reason; (iii) financial circumstances of the Insured,
an Immediate Family Member, or a Traveling Companion; (iv) any business or contractual obligations of the Insured, an Immediate Family Member, or Traveling Companion; (v) Default by the
person, agency, or tour operator from whom the Insured bought his/her coverage and purchased his/her travel arrangements; (vi) any government regulation or prohibition; (vii) an event
which occurs prior to the Insured's coverage Effective Date for Trip Cancellation coverage, whether known to the Insured or not. The Insured's Duties in the Event of Loss:
The Insured must provide the Insurer documentation of the cancellation or interruption, and proof of the expenses incurred. The Insured must provide proof of payment for the Trip such as
cancelled check or credit card statements, proof of refunds received, copies of applicable tour operator or Common Carrier cancellation policies, and any other information reasonably
required to prove the loss. Claims involving loss due to Sickness, Injury, or death require signed patient (or next of kin) authorization to release medical information and an attending
physician's statement. The Insured must provide the Insurer with all unused air, rail, cruise, or other tickets if he/she is claiming the value of those unused tickets.Trip Delay
The Insurer will reimburse up to $200 a day to the Maximum Limit shown on the Schedule of Benefits if the Insured's Trip is delayed for more than 5 hours for
Reasonable Additional Expenses until travel becomes possible. Incurred expenses must be accompanied by receipts. This benefit is payable for only one delay per Insured, per Trip. Trip
Delay must be caused by reasons listed under Trip Cancellation & Interruption, in addition to: (a) carrier-caused delay; (b) lost or stolen passports, travel documents, or money; (c)
quarantine; or (d) Natural Disaster that causes a complete cessation of travel services at the point of departure or Destination.The Insured Must:
(1.800.826.8597) as soon as he/she knows his/her Trip is going to be delayed more than 5 hours. Failure to do so may affect coverage.Missed Connection
will reimburse this benefit up to the Maximum Limit shown on the Schedule of Benefits if Inclement Weather or Common Carrier causes cancellation or a delay of all regularly scheduled
airline flights for three to less than five hours to your point of departure. You can collect up to $500, or up to $750 if the Umbrella Package is purchased, for additional
transportation costs to join the Trip (must be same class of original tickets purchased). Reasonable accommodations and meals (up to $150 per day), and/or the non-refundable, unused
portion of the prepaid expenses as long as the expense is supported by a proof of purchase and is not reimbursable by another source. Common Carrier must certify the delay of the
regularly scheduled airline flight.LOSS OF BAGGAGE and PERSONAL EFFECTS
The Insurer will reimburse the Insured this Primary benefit, up to the Maximum Limit shown
on the Schedule of Benefits for loss, theft, or damage to the Insured's Baggage and travel documents during the Insured's Trip. The Insurer will also pay for loss due to unauthorized
use of the Insured's credit cards, if the Insured has complied with all credit card conditions imposed by the credit card companies.Continuation of Coverage:
If the Insured
has checked his or her property with a Common Carrier, and delivery is delayed, coverage for Baggage and travel documents will continue until such property is delivered to the Insured.
This coverage does not include loss caused by the delay. Property Not Covered:
The Insurer will not pay for damage or loss of:
(b)bicycles (except when
checked with a Common Carrier);
(c)motor vehicles and other conveyances;
(d) prosthetic limbs, false teeth, any type of eyeglasses, sunglasses or contact lenses, hearing
(e) tickets, keys, money, ,notes or security accounts, bills, currency, deeds, food stamps or other evidences of debt, stocks and bonds, postal or money orders;
shipped as freight, or shipped prior to the departure date; or
(g)contraband, illegal transportation or trade. Special Limitations:
The Insurer will not pay more than $500
for the first item and thereafter, no more than $250 per item up to the Baggage and Personal Effects Loss Maximum Limit shown on the Schedule of Benefits. The Insurer also will not pay
more than $500 aggregate on all losses of the following: jewelry, watches, furs, cameras and camera equipment, camcorders, sporting equipment, computers, and other electronic devices.
In addition to the General Exclusions, the Insurer will not pay for any loss due to: (a) defective materials or craftsmanship; (b) normal wear and
tear; (c) gradual deterioration; or (d) rodents, animals, vermin or insects.Payment of Loss: The Insured must:
(a) report theft losses to police or other local authorities as
soon as possible; (b) take reasonable steps to protect his/her Baggage from further damage and make necessary and reasonable temporary repairs. The Insurer will reimburse the Insured for
those expenses. The Insurer will not pay for further damage if the Insured fails to protect his/her Baggage; (c) allow the Insurer to examine the damaged Baggage and/or the Insurer may
require the damaged item to be sent in the event of payment; (d) send sworn proof of loss as soon as possible from date of loss, providing amount of loss, date, time, and cause of loss,
and a complete list of damaged/lost items; or (e) in the event of theft or unauthorized use of the Insured's credit cards, the Insured must notify the credit card company immediately to
reduce his/her loss. Any items $150 or more must be accompanied by the original receipt. Baggage Delay
The Insurer will reimburse the Insured, up to the
Maximum Limit shown on the Schedule of Benefits for the cost of necessary personal effects purchased by the Insured during the Trip, if the Insured's Baggage is delayed or
misdirected for more than 24 hours from the time the Insured arrives at the Destination (other than the Insured's Return Destination) provided the Insured is a ticketed passenger on a
Common Carrier and the delay or misdirection is verified by the Common Carrier. Payment of Loss:
The Insured must provide documentation of the delay or misdirection of Baggage
by the Common Carrier and receipts for the necessary personal effects purchased.Medical Expense Benefit
The Insurer will reimburse or pay this Primary benefit the
Reasonable and Customary Charges for Medically Necessary Covered Expenses incurred by the Insured due to an Injury or Sickness within one year from the date of Injury or Sickness
provided initial treatment was received during the Trip up to the Maximum Limit shown in the Schedule of Benefits.Covered Expenses:
Means charges incurred for any of
the following services, supplies or treatments: 1) Emergency dental treatment received during a Trip limited to a maximum of $500; 2) Services of a Physician or Registered Nurse (R.N.);
3) Hospital charges; 4) X-ray; 5) local ambulance services to or from the Hospital; 6) artificial limbs, eyes, teeth or other prosthetic appliances; 7) Physical therapy will be covered
up to 90 days after the Insured reaches his/her Return Destination.Additional Exclusions
: In addition to the General Exclusions, coverage is not provided for: (a) routine
physical examinations; (b) mental, psychological or nervous disorders including but not limited to: anxiety, depression, neurosis or psychosis, panic attacks and post-traumatic stress
disorder; (c) replacement of hearing aids, eye glasses, contact lenses, sunglasses, for the correction of vision or fitting of glasses; (d) routine dental care, dentures, false teeth;
(e) alcohol or substance abuse or treatment for same; (f) any service provided by the Insured, an Immediate Family Member, or Traveling Companion.Payment of Loss:
must provide the Insurer with: (a) all medical bills and reports for Medical Expenses claimed; and (b) a signed patient authorization to release medical information to the Insurer. Emergency Medical Transportation Emergency Medical Transportation:
The Insurer will pay this Primary benefit to the Maximum Limit
shown on the Schedule of Benefits for Covered Emergency Evacuation Expenses incurred if the Insured suffers an Injury or emergency Sickness that warrants his or her emergency evacuation
while on a Trip provided a Physician has ordered the emergency evacuation and has certified that the severity of the Insured's Injury or emergency Sickness warrants such evacuation.Covered Emergency Evacuation Expenses:
(a) Medically Necessary transportation, including Reasonable and Customary medical services and supplies required for evacuation to
the nearest adequate medical facility or home if medically required or, if the Umbrella Package is purchased, to the nearest adequate medical facility of the Insured's choice or home (if
medically required). This service will be arranged only if the Insured's Physician determines that adequate medical treatment is not locally available; (b) up to $10,000 for an escort's
transportation and accommodations if an escort is recommended, in writing, by a Physician.Repatriation of Remains:
The Insurer will pay for expenses reasonably
incurred for transportation of the Insured's remains to his/her city of burial if he/she dies during a Trip. Payment of Loss:
AIG Travel Assist must make all arrangements and
authorize all expenses in advance for Emergency Evacuation or Repatriation of Remains benefits to be payable. The Insurer reserves the right to determine the benefit payable, including
any reductions if it was not reasonably possible to contact AIG Travel Assist in advance. Additional Benefit:
In addition to the above covered expenses, if the Insurer
has previously evacuated an Insured to a medical facility, the Insurer will pay his/her airfare costs from that facility to the Insured's Return Destination, within one year from the
Insured's original return date, less refunds from the Insured's unused transportation tickets. Airfare costs will be economy, or first class if the Insured's original tickets are first
: 1) Benefits are only available under Emergency Medical Transportation if they are not provided under another coverage in the policy. 2) The Maximum Limit
payable for both Emergency Evacuation and Repatriation of Remains is shown in the Schedule of Benefits.The Insured Must:
Contact AIG Travel Assist (1.800.826.1300 or collect
1.715.345.0505) prior to arranging emergency medical transportation or repatriation of remains. Failure to do so may affect coverage.Enhanced Emergency Medical
Transportation to Join the Insured: If the Insured is hospitalized for more than 7 days following a covered emergency evacuation expense, the Insurer will pay subject
to the limitations set out herein, for expense to bring one person chosen by the Insured to and from the Hospital or other medical facility where the Insured is confined if the Insured
is alone but not to exceed the cost of one round-trip economy airfare ticket. This coverage applies only if the Umbrella Package is purchased. Accidental
Death and Dismemberment
The Insurer will pay this benefit up to the Maximum Limit shown on the Schedule of Benefits if: (a) the Insured is injured in an accident which happens
while he/she is on a Trip and covered under the policy; and (b) he/she suffers one of the losses listed below, within 365 days of the accident.
The amount of this benefit is shown
below. The Maximum Limit is shown on the Schedule of Benefits. The Insurer will not pay more than the Maximum Limit for all losses due to the same accident. The amount of this benefit is
shown below. The Maximum Limit is shown on the Schedule of Benefits. The Insurer will not pay more than the Maximum Limit for all losses due to the same accident.
|Loss:||Percentage of Maximum Limit Payable:|
|Both hands or feet, or sight of
|One hand and one foot||100%|
|One hand or one foot and sight of one eye||100%|
|Sight of one eye||50%|
In no event will the Insurer pay more than the Maximum Limit shown on the Schedule of Benefits for all losses due to the same accident.
If the Insured suffers more
than one loss from an accident, the Insurer will pay only for the loss with the larger benefit.
Loss of a hand or foot means complete severance at or above the wrist or ankle joint.
The Insurer will not pay more than 100% of the Maximum Limit for all losses due to the same accident. Loss of sight of an eye means complete and irrecoverable loss of
Additional Exclusion: In addition to the General Exclusions, the Insurer will not pay for loss caused by or resulting from Sickness or disease of any kind. Optional Flight Guard - Flight Accident Benefit
The Insurer will pay the percentage shown below if an Insured suffers an Injury which results in one of the losses listed
below: 1) while he or she was riding as a passenger on or boarding or alighting from a Scheduled Air Carrier, and 2) within 365 days of the accident that caused the Injury.
Maximum Limit for this benefit is under the Accidental Death and Dismemberment benefit. "Scheduled Air Carrier"
means any air carrier holding a certificate, license, or
similar authorization for civilian-scheduled air transport issued by the country of the aircraft's registry, and which in accordance with that authorization flies, maintains, and
publishes schedules and tariffs for regular passenger service between named cities at regular and specified times, but only if the aircraft is then being used for any regular or
chartered flight operated by such carrier. Optional Car Rental Collision Coverage
Coverage does not apply in countries or states where the sale of this
insurance is prohibited by law. If the Insured rents a car from a licensed auto rental company while on his/her Trip, and the car is damaged due to collision, vandalism, windstorm, fire,
hail or flood, while in his/her possession, the Insurer will pay the lesser of this benefit up to the Maximum Limit shown on the Schedule of Benefits subject to a $250 deductible: (a)
the cost of repairs and rental charges imposed by the rental company while the car is being repaired; or (b) the Actual Cash Value of the car.
Coverage is provided to the Insured and
Traveling Companion, providing the Insured and Traveling Companion are licensed drivers, and are listed on the rental agreement. This coverage is primary to other forms of insurance or
indemnity. Additional Exclusions
: In addition to the General Exclusions, coverage is not provided for loss due to: (a) any loss which occurs if the Insured or his/her
Traveling Companion is in violation of the rental agreement; (b) rentals of trucks, campers, trailers, off-road vehicles, motor bikes, motorcycles, recreational vehicles, or Exotic
Vehicles; (c) any obligation the Insured or his or her Traveling Companion assumes under any agreement except insurance collision deductible; (d) failure to report the loss to the proper
local authorities and the rental car company; (e) damage to any other vehicle, structure, or person as a result of a covered loss; (f) driving under the influence of alcohol; (g) Injury
sustained while committing or attempting to commit a crime (not applicable in FL.)The Insured's Duties in the Event of Loss:
The Insured must: take all reasonable, necessary
steps to protect the vehicle and prevent further damage to it; report the loss to the appropriate local authorities and the rental company as soon as possible; obtain all information on
any other party involved in an accident, such as name, address, insurance information, and driver's license number; and provide the Insurer all documentation such as rental agreement,
police report, and damage estimate. Payment of Claims Claim Procedures: Notice of Claim:
The Insured must call AIG Travel Guard as soon as reasonably
possible, and be prepared with what coverage the loss was under (i.e., Medical Expenses), the name of the company that arranged the Trip (i.e., tour operator, cruise line, or charter
operator), the Trip dates, and the amount that the Insured paid. AIG Travel Guard will fill in the claim form and forward it to the Insured for his or her review and signature. The
completed form should be returned to AIG Travel Guard Group, Inc., 1145 Clark Street, Stevens Point, Wisconsin 54481 (1.800.826.1300). All claims of California residents will be
administered by Mercury Claims Administrator Services, LLC. All accident, health, and life claims will be administered by Mercury Claims & Assistance of WI, LLC, in those states where it
is licensed.Claim Procedures: Proof of Loss:
The claim forms must be sent back to Insurer no more than 90 days after a covered loss occurs. Failure to furnish proof within the
time required neither invalidates nor reduces any claim if it was not reasonably possible to give proof within such time, provided such proof is furnished as soon as reasonably possible
and in no event, except in the absence of legal capacity of the claimant, no later than one year after the proof of loss is otherwise required.
If Insurer has not provided claim
forms within 15 days after the notice of claim, other proofs of loss should be sent to Insurer by the date proof of loss would be due. The proof of loss should include written proof of
the occurrence, type and amount of loss, the Insured's name, the participating organization name, and the policy number. Payment of Claims: To Whom Paid:
Benefits paid on
account of an Insured's death will be paid to:
- the Beneficiary named by the Insured and on file with the Insurer
- the Insured's spouse, if living. If no living
- in equal shares to his/her living children. If there are none, then
- in equal shares to his/her living parents. If there are none, then
in equal shares to his/her living brothers and sisters. If there are none, then
- to the Insured's estate.
If a benefit is payable to a minor or other person who is
incapable of giving a valid release for payment, the payment will be made to the legal guardian of the payee's property. If the payee has no legal guardian for his or her property, the
Insurer may pay up to $1,000 at the Insurer's option, to a relative by blood or connection by marriage who, in the Company's opinion, has assumed care or custody of the minor or
responsibility for the incompetent person's affairs. Any payment Insurer makes in good faith fully discharges Insurer to the extent of that payment.
All other benefits will be
payable to the Insured. Payment of Claims: When Paid:
Claims will be paid as soon as Insurer receives complete proof of loss (and verification of age).Misstatement
(Not applicable to FL Residents) If premiums for the Insured are based on age and the Insured has misstated his or her age, there will be a fair adjustment of premiums
based on his or her true age.Payment of Claims: To Whom Paid:
Benefits for Medical Expense/Emergency Medical Transportation services may be payable directly to the provider
of the services. However, the provider: (a) must comply with the statutory provision for direct payment, and (b) must not have been paid from any other sources.Problems with the
If so, do not hesitate to contact AIG Travel Guard to resolve your problem at 1145 Clark Street, Stevens Point, WI 54481, or call 1.800.826.1300.General
- The Insurer at its own expense, may require an autopsy where permitted by law.Concealment or Fraud
- The Insurer does not
provide coverage for the Insured if the Insured has intentionally concealed or misrepresented any material fact or circumstance relating to the Insured's coverage or claim.
Insurer's Recovery Rights
- In the event of a payment under the policy, the Insurer is entitled to all rights of recovery that the Insured, or the person to whom payment was made,
has against another. The Insured must sign and deliver to the Insurer any legal papers relating to that recovery, do whatever is necessary to help the Insurer exercise those rights, and
do nothing after the loss to harm the Insurer's rights. When an Insured has been paid benefits under the policy but also recovers from another policy, the amount recovered from the other
policy shall be held in trust for the Insurer by the Insured and reimbursed to the Insurer the extent of the Insurer's payment. This provision does not apply where prohibited by law.
- No one may sue for benefits less than 60 days after due proof of loss is submitted, nor more than 3 years (or the minimum period of time permitted by state
law, if greater, in FL 5 years) after the date claim forms are due.Payment of Premium
- Coverage is not effective unless all premium due has been paid to AIG Travel Guard
prior to a date of loss or insured occurrence.Termination of the Policy
- Termination of the policy will not affect a claim for loss which occurs while the Insured's coverage
is in force. Transfer of Coverage
- Coverage under the policy cannot be transferred by the Insured to anyone else.Notice to California residents:
contains disability insurance benefits or health insurance benefits, or both, that only apply during your covered Trip. You may have coverage from other sources that already provides you
with these benefits. You should review your existing policies. If you have any questions about your current coverage, call your insurer or health plan.Notice to Florida
The benefits of the Policy providing your coverage are governed primarily by the law of a state other than Florida.
Notice: Your homeowners policy, if any, may provide
coverage for loss of personal effects provided by any Baggage/Personal Effects coverage provided by the policy. This insurance is not required in connection with the Insured's purchase
of travel tickets.
The definition of "Hospital"
applicable to residents of Florida includes a facility that is accredited by the Joint Commission on the
Accreditation of Hospitals, the American Osteopathic Association, or the Commission on the Accreditation of Rehabilitative Facilities.
For inquiries, information about coverage
or for assistance in resolving complaints call: 1.800.826.1300. Notice to Texas residents:
The policy may provide a duplication of coverage already provided by the
Insured's personal auto insurance, homeowner's, personal liability policy, or other source of coverage.
AIG Travel Assist
All AIG Travel Assist services
provided are services, and are not insurance benefits and are not provided by the Insurer. 24-Hour Medical Assistance 24-Hour Medical Monitoring:
monitor the Insured's condition by maintaining close contact with the attending Physicians, his/her family Physician, and Immediate Family Members. Medical Evacuation:
Arrangements for any and all means necessary to transport the Insured back home when medically necessary. Emergency Medical Payments
- If a Hospital demands a cash deposit or
settlement prior to leaving, AIG Travel Assist will assist in arranging the advancement of funds to cover on-site Medical Expenses. Prescription Assistance-
lost or stolen medication, through a local pharmacy or special courier. Transportation of Dependents-
In the event of hospitalization, arrangements will be made for unattended
minors traveling with the Insured to be flown home. Family Visit-
If the Insured is hospitalized for ten or more days, AIG Travel Assist will arrange transportation for an
Immediate Family Member or close friend to visit him/her. Transportation of Mortal Remains-
In the event of death while traveling, arrangements for the return of remains to
the place of burial. 24-Hour Legal Assistance
In a legal emergency, referral to a local legal advisor and advance of funds for bail and legal fees. 24-Hour Travel
Assistance Travel Documents Assistance:
-AIG Travel Assist will help retrieve, report, and reissue lost or stolen travel documents. Emergency Cash Transfer-
Travel Assist will, whenever possible, coordinate with the Insured and a wire agency, in obtaining funds in local currency for medical or travel emergencies. Emergency Message
Transmission of emergency messages to family and business associates. Interpretation Services-
AIG Travel Assist will provide emergency language support or
referral to the appropriate local services. 24-hour LiveTravel® Assistance
Provides 24-hour assistance for emergency travel needs. Allows you to make emergency travel
changes such as rebooking flights, making hotel reservations, tracking lost luggage, and replacing lost credit cards. Call 1.800.826.8597 for assistance. Live Messaging
Relay of e-mail or phone message to family, friends, or business associates. Emergency Cash Transfer
- Assistance in coordinating an emergency cash advance. Pre-trip
- Around-the-clock access to passport, visa, inoculation, and vaccine requirements; travel advisories; embassy and consulate contacts; travel health advisories; weather
and currency information - all for the Insured's planned Destination.CONCIERGE SERVICES Restaurant Referrals and Reservations
- AIG Travel Assist will supply a
restaurant referral based on your needs and desires. Additionally AIG Travel Assist will arrange for reservations at the recommended restaurant. Based on availability. Ground
- AIG Travel Assist will locate and arrange for a transportation service to pick you up and deliver you to your desired destination. Event Ticketing
Travel Assist will assist with the purchase of tickets to such events as sporting events, theatre, and concerts. Based on availability. Tee Times and Course Recommendations
AIG Travel Assist will facilitate the reservation of tee times at available courses and recommend alternatives in case of a booked course. Based on availability. Floral
- AIG Travel Assist will facilitate the ordering of flowers for such events as birthdays, anniversaries, holidays, and other special occasions.
Assist identity theft victim by ordering and reviewing credit bureau records on their behalf.
Investigate financial accounts where identity theft is suspected.
Interact with law enforcement to pursue prosecution of criminals.
Review account activity to identify any suspicious activities.
Review and resolve victim's issues.
24-Hour Roadside Assistance Services*
Towing Assistance - When towing is necessary, the covered vehicle will be towed to the nearest service facility or to any location requested by the covered customer.
Flat Tire Assistance - Service consists of the replacement of a flat tire with the covered vehicle's spare tire. Towing assistance will be provided if needed.
Oil, Fluid, and Water Delivery Service - An emergency supply of oil, fluid, and water will be delivered to any covered vehicle in immediate need. The customer must pay for costs of the fluids if there is one.
Fuel Delivery Service - An emergency supply of fuel will be delivered to any covered vehicle in immediate need. The customer must pay for the costs of the fluids if there is one.
Lock-out Assistance - Assistance will be provided in gaining entry to a covered vehicle if the keys are lost or locked inside.
Battery Assistance - Battery assistance (jump-start) will be provided to any covered customer in immediate need.
Collision Assistance - If a customer is involved in a collision in their covered vehicle, towing assistance will be provided when needed to direct the vehicle back to the issuing dealership if possible or to the nearest qualified repair facility.
(Available only with Cancel for Work Reasons Option)
Our Business Assistant service is available to you 24 hours a day, anywhere in the world. We'll help you make short work of your business obligations, so you can enjoy your vacation.
Our services include:
- Emergency dictation and business correspondence assistance
- Business Service location assistance (quick printers, internet cafes, overnight delivery, etc)
- "411" Global Directory Service
- Wireless Accessory Replacement Assistance
- Business Conference Call Coordination
- Urgent Messaging to clients, colleagues & family members
- Up-to-the-minute travel delay and departure reports
- Driving and walking directions worldwide
- Emergency return travel arrangements
Non-insurance services are provided by AIG Travel Assist.
*Roadside Assistance Provided by Coach-Net Services Inc., 900 N Lake Havasu Ave, Lake Havasu City, AZ 86403. $50 limit per occurrence. The authorized service providers contracted to perform the service are independent contractors and not agents or employees of Coach-Net.
Neither Coach-Net nor its affiliates can assume any liability for any damages resulting from the acts of the service provider. Any personal injury or damage to a member's property must be filed against the service facility.
Make sure you call AIG Travel Assist (1.800.826.1300 or collect 1.715.345.0505) before you seek medical care while traveling. Where available, we can arrange direct payment to a member of our Preferred medical network, saving you the time and paperwork associated with reimbursement of medical expenses. Our assistance coordinators also can help you locate the nearest and most appropriate medical provider, monitor your care, and provide updates to your family and/or employer.
Travel to sanctioned countries
Federal law prohibits unlicensed travel to sanctioned countries by U.S. citizens and permanent residents. Therefore, any expenses incurred or claims made related to travel to a sanctioned country are not covered under this plan, unless the insured is traveling under a license issued by the U.S. Department of Treasury Office of Foreign Asset Control. For more information on these sanctions, please review the Office of Foreign Asset Control internet website at:
- AIG Travel Guard is committed to providing products and services that will exceed expectations. If you are not completely satisfied, you can receive a refund of the cost, minus the service fee. Requests must be submitted to AIG Travel Guard in writing within 15 days of the effective date of the coverage, provided it is not past the original departure date.
When calling from the U.S., 1.800.826.1300.
When calling from abroad, call collect 1.715.345.0505.
LiveTravel 24-Hour Assistance,
Pre-Trip Advice, Live Messaging: 1.800.826.8597
We will coordinate your assistance needs
with the appropriate TGA Center.
306600-CT P1 3/07 AIG TRAVEL GUARD 4/07
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